Last updated: 9 September 2024
These are the terms and conditions for shopping at Bakhtar Market. By using our website, you're agreeing to them — so it's worth a quick read. If something here doesn't work for you, please don't place an order.
We sell Afghan and international groceries — nuts, spices, rice, cold drinks, sweets, and more. Prices and availability can change. We'll always show the current price clearly before you confirm your order.
You place your order through our website. We accept Mastercard and Visa. Once you've placed an order, we'll confirm it by email. In rare cases — for example, if something goes out of stock or there's a pricing error — we may need to cancel or adjust your order. If that happens, we'll let you know and refund you straight away.
We deliver across the UK. Delivery costs and estimated dates are shown at checkout before you pay. For full details on how delivery works, see our delivery page.
If you're not happy with your order, you have 14 days from delivery to return it. Items need to be in their original condition and packaging. Get in touch before sending anything back and we'll tell you what to do. Once we receive the return, refunds are processed within 3 to 5 working days.
Everything on this site — text, photos, logos, and graphics — belongs to Bakhtar Market. You're welcome to browse and share links, but please don't copy or reproduce our content without asking us first.
We take care to make sure everything on this site is accurate and that our products are as described. But to the extent the law allows, we can't be held responsible for losses arising from your use of this site or from orders placed through it. Your statutory rights as a consumer are not affected by this.
These terms are governed by the law of England and Wales. If there's ever a dispute that can't be resolved between us, it will be handled by the courts of England and Wales.
We may update these terms from time to time. When we do, the new version will appear on this page with an updated date. If you carry on using the site after that, we'll take it as acceptance of the updated terms.
Email: info@bakhtarmarket.co.uk
Address: Unit 1 B, Global Trading Centre, Amberley Way, Hounslow, TW4 6BH
Phone: 020 8089 4050